Change administrator password

The platform administrator can change their own password if they have forgotten it or reset another administrator's password.

Instructions

Change your own password

If you have forgotten your password, follow the steps below to generate a new access password:

1. Go to the platform's administrator login page

2. Click on Have you forgotten your password?

3. Enter your administrator access email

4. Click Recover

5. Check your email and view the automatically generated password

6. Return to the administrator login page and log in to the platform using the new password

After logging in to the platform, we recommend changing the automatically generated password, as instructed below:

1. Click Administration in the main menu

2. Click the To List submenu

3. Locate your name in the list

4. Click the Select option

5. Click the To Change option in the list

6. Fill in the Password and Repeat Password fields with the new password

7. Click the Save button

Change another administrator’s password

1. Click Administration in the main menu

2. Click the To List submenu

3. Find the administrator in the list

4. Click the Select option

5. Click the To Change option in the list

6. Fill in the Password and Repeat Password fields with the new password

7. Click the Save button