Create, edit or delete skills and knowledge

Skills are broad categories that organize knowledge thematically, such as: Technical, Leadership, Emotional Intelligence, etc. They represent the ability to apply knowledge, also encompassing acquired skills, attitudes and experiences.

Knowledge is specific skills within a skill. They correspond to the mastery of concepts and information. Each piece of knowledge can be classified into hierarchical levels:

• Macro: main knowledge.

• Micro: subordinate knowledge, which can be secondary (linked to a macro) or tertiary (linked to a micro).

When macro knowledge has linked micro knowledge, only the micro knowledge will be assessed by students in the self-assessment.

Students can self-assess their knowledge at any time by accessing a specific menu in the student view. In addition, self-assessments can be configured in trainings, tracks or gamification campaigns, in three moments:

• Before the start

• After completion

• Both before the start and after completion

Each piece of knowledge is evaluated on a 4-level scale, based on familiarity, application, and ability to transmit knowledge:
1 - I don't know
2 - I know the concept
3 - I know and practice
4 - I know, practice, and teach

The scores (“Don't know”, “Know a little”, “Know", "Know a lot”) can be customized according to the organization's needs. To request a change, open a support ticket.

Instructions

Skills

Create

There are two ways to create a skill:

1st way

When registering a knowledge.

2nd way

In the specific submenu, as instructed below:

1. Click on Knowledge in the main menu

2. Click on the Skills submenu

3. Click on the + Create Skill button in the top right-hand corner

4. Fill in the necessary fields, as instructed below:

Title (mandatory)	Enter the name of the skill that will be displayed to the student. We recommend naming skills by knowledge area, for example: Technical, Leadership, Emotional Intelligence etc.
Activation (mandatory)	Select the option Enabled so that when you have finished registering the skill, you can select it in the knowledge register, or Disabled so that when you have finished registering the skill, you cannot select it in the knowledge register.

5. Click Save to register the skill

6. Register the knowledge related to the skill

Edit or delete

To edit the registration or delete a skill, locate it in the list, click on the Select option, click on the To Change option and on the screen that opens:

• To edit, change the desired fields and click Save.

• To delete, click on the 🗑 icon in the upper right corner.

When you delete a skill linked to knowledge, the knowledge will no longer be linked to the skill.

Knowledge

We recommend registering all knowledge before making hierarchical links.

Create

To register a knowledge, follow the steps below:

1. Click on Knowledge in the main menu

2. Click on the To List submenu

3. Click on the + Create Knowledge button in the top right-hand corner

4. Fill in the necessary fields, as instructed below:

Title (mandatory)	Enter the name of the knowledge that will be displayed to the student.
Description (mandatory)	Enter a brief summary of the knowledge.
Competence (mandatory)	Select an already registered skill or create a new one. To register a new skill, follow the steps below: Click on the Create skill button In the Title field, enter the name of the skill that will be displayed to the student In the Activation field, select the Enabled option so that it can be selected in the field Click on the Save button Select the skill created in the Competence field
Micro knowledge	Select the subordinate knowledge, if they have already been registered. If they are not yet registered, you can link them later. Each micro knowledge can only be linked once and will only appear in the list if it is not already linked.
Macro knowledge	Select Yes if this is a macro (main) knowledge, or No if this is a micro (secondary or tertiary) knowledge. If Yes is selected, it will be identified as Macro in the Type column of the list of registered knowledge, representing that it is a primary knowledge. If No is selected, it will be identified as Micro in the Type column of the list of registered knowledge, representing that it is a secondary or tertiary knowledge.
Activation (mandatory)	Select the Enabled option to make the knowledge immediately available for self-assessment, or Disabled if you don't want to make it accessible yet. We recommend activating knowledge after hierarchical links.

5. Click Save to register the knowledge

Link the knowledge

After registering the knowledge, establish the hierarchical links between them.

To link secondary knowledge to the main one, follow the steps below:

1. Click on Knowledge in the main menu

2. Click on the To List submenu

3. Locate the desired primary knowledge

4. Click on the Select option

5. Click on the To Change option in the list

6. In the Micro knowledge field, select the secondary knowledge to be linked

Each micro knowledge can only be linked once and will only appear in the list if it is not already linked.

7. Click Save to change the knowledge’s registration

Repeat this step by step for all macro (main) knowledge .

To link tertiary knowledge to secondary knowledge, follow the steps below:

1. Click on Knowledge in the main menu

2. Click on the To List submenu

3. Locate the desired secondary knowledge

4. Click on the Select option

5. Click on the To Change option in the list

6. In the Micro knowledge field, select the tertiary knowledge to be linked

Each micro knowledge can only be linked once and will only appear in the list if it is not already linked.

7. Click Save to change the knowledge’s registration

Repeat this step for all micro (secondary) knowledge.

View the knowledge graph

After registering all the knowledge and making the links, analyze whether the knowledge are in the correct hierarchy, as instructed below:

1. Click on Knowledge in the main menu

2. Click on the To List submenu

3. Click on the Graph button icon (second icon) located in the top right corner

4. Check that the hierarchy of knowledge (activated and deactivated) is already properly configured as desired

If the knowledge are not in the desired hierarchy, adjust the links as instructed in Step 2.

If the knowledge are in the desired hierarchy but out of order, sort them as instructed in Step 4.

Sort the knowledge

To sort the macro knowledge (main), follow the steps below:

1. Click on Knowledge in the main menu

2. Click on the To List submenu

3. Click on the Sort knowledge button icon (second icon) located in the top right corner

4. Drag the knowledge to reorder

To sort the micro knowledge (secondary or tertiary), follow the steps below:

1. Click on Knowledge in the main menu

2. Click on the To List submenu

3. Locate the main or secondary knowledge you want

4. Click on the Select option

5. Click on the To Sort option in the list

6. Drag the knowledge to reorder them

After registering, linking, sorting and activating knowledge, students can carry out self-assessments directly on the platform at any time.

Enable the My knowledge section, as instructed at Configure account, so that students can access the My Knowledge menu and carry out self-assessment at any time.

To set up self-assessments before and/or after a training, track or gamification campaign:

1. Edit the training, track or campaign

2. In the Knowledge field, select those related to training

3. In the Self-assessment field, define when the self-assessment should be carried out by the student, at your discretion:
   - Before the start
   - After completion
   - Both before the start and after completion

For more information on the field, access the specific documentation:

• Create, edit or delete online/asynchronous training

• Create, edit or delete track

• Configure campaign

To follow the progress of students in the knowledge, go to Generate knowledge indicators.

Edit or delete

To edit the registration or delete a knowledge, locate it in the list, click on the Select option, click on the To Change option and on the screen that opens:

• To edit, change the desired fields and click Save.

• To delete, click on the 🗑 icon in the upper right corner.

Important notes on deletion:

• Knowledge already assessed by students cannot be deleted, only deactivated.

• Subordinate knowledge will be unlinked from the main one when deleted.

• Knowledge linked to trainings, tracks and/or campaigns will no longer be part of them when deleted.