The default Kubo URL follows the format company.kubolxp.com.br.
However, you can use your own domain or subdomain so that the learning environment aligns with your company’s branding, such as company.com.br or training.company.com.br.
The setup process is similar across any domain or DNS provider, such as Registro.br, Cloudflare, GoDaddy, HostGator, Azure, and others. However, field names may vary from one control panel to another. In this case, simply locate the fields equivalent to those described in this tutorial.
Instructions
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Log in to the service where your company’s domain is configured (Registro.br, GoDaddy, HostGator, Cloudflare, Azure, among others)
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Locate the DNS settings
Look for options similar to:
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DNS Zone
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DNS Editor
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DNS Management
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Domain Settings
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Manage Records
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Click the option to add a new record
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Fill in the following fields:
|
Field |
Value |
Note |
|---|---|---|
|
Type |
CNAME |
Indicates that an address will point to another domain. |
|
Name / Host / Hostname / Alias / Subdomain |
www (or the desired subdomain) |
To use www.seudominio.com.br, enter only www. |
|
Value / Destination / Points to / Target / Address |
client.kubolxp.com.br |
Replace “client” with your platform’s address on Kubo. |
|
TTL (Time to Live) |
3600 seconds or 1 hour |
DNS record update time. The default of 1 hour is ideal. |
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After filling in the fields, save to start DNS propagation
Propagation usually occurs within 2 hours, but the official DNS propagation timeframe can take up to 48 hours.
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Once DNS propagation is complete, notify the Kubo team so that the final domain configuration can be performed
The configuration process by the Kubo team may take up to 1 hour after confirmation.
You can verify that the record has been set up correctly using tools like DNSChecker, by entering your domain and selecting the “CNAME” type.
If you use Cloudflare, keep the Proxy/Cloud option set to Gray (DNS Only) during the initial setup. This setting prevents conflicts with external SSL certificates.
This setting should only be changed if instructed to do so by the Kubo team.