Register satisfaction survey

The satisfaction survey aims to measure how satisfied the student is with the training, whether by content, format, didactics, etc.

It could be a question for all trainings or all tracks, or questions that are only for specific trainings. Sections are used to group questions.

1. Question for all training or all trails

2. Question for specific training

Question for all training or all trails

Register section

To register a section, follow the steps below:

1. Click on Trainings in the main menu

2. Click on the Reaction search submenu

3. Click on the Sections button located in the upper right corner (second icon)

On the next screen, you will be able to view the list of registered sections.

4. Click on the To Register button located in the upper right corner

5. Enter the name of the section in the Section field

6. Click Save to register the section registration

Register question

To register a question for all trainings or all tracks, follow the steps below:

1. Click on Trainings in the main menu

2. Click on the Reaction search submenu

On the next screen, it will be possible to view the list of existing satisfaction questions, the section to which the question belongs, type (if closed with alternatives or open), the language and where it is being displayed. They are generic questions and can be used in any training.

3. Click on the To Register button located in the upper right corner

4. Fill in the fields paying attention to the characteristics you want. Required fields are identified with asterisks (*)

In the Type field, depending on the selected option, new fields will be enabled for completion.

In the Language field, if you want the survey to be in all available languages, you will need to replicate this registration process for each target language.

5. Click Save to register the question registration

Order of questions

To choose the order of the questions, follow the steps below:

1. Click on Trainings in the main menu

2. Click on the Reaction search submenu

3. Click on the To Sort button icon located in the upper right corner (first icon)

4. Select the desired section in the Customer Satisfaction Survey field

5. Drag questions to reorder

Question for specific training

Register section

To register a section, follow the steps below:

1. Click on Trainings in the main menu

2. Click on the On-line submenu

3. Search for the desired training in the Research bar in the upper right corner

4. Click on the Select option

5. Click on the Customer Satisfaction Survey option in the listing

6. Click on the Sections button located in the upper right corner (second icon)

On the next screen, you will be able to view the list of registered sections.

7. Click on the To Register button located in the upper right corner

8. Enter the name of the section in the Section field

9. Click Save to register the section registration

Register question

To register a question for the satisfaction survey of a specific training, that is, that does not apply to all available trainings, follow the steps below:

1. Click on Trainings in the main menu

2. Click on the On-line submenu

3. Search for the desired training in the Research bar in the upper right corner

4. Click on the Select option

5. Click on the Customer Satisfaction Survey option in the listing

6. Click on the To Register button located in the upper right corner

7. Fill in the fields paying attention to the characteristics you want. Required fields are identified with asterisks (*)

8. Click Save to register the question registration

Enable the section

For questions to appear for students, follow the steps below:

1. Click on Trainings in the main menu

2. Click on the On-line submenu

3. Search for the desired training in the Research bar in the upper right corner

4. Click on the Select option

5. Click on the Customer Satisfaction Survey option in the listing

6. Click on the Configuration button located in the upper right corner (third icon)

7. Locate the desired section and check the Active option

All questions that were registered in the section will appear for the student.

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